Contact
Direct channels for security, legal, and general inquiries about AfriScore.
Whether you are a security researcher, a compliance officer, a prospective institutional partner, or a member of the press, the appropriate contact channel is listed below.
We respond to every message. Response times vary by category.
Security
For security concerns, vulnerability disclosures, and incident reports.
Email: security@afriscore.africa
Response time: Within 72 hours
This address is monitored directly by the founder.
Legal and compliance
For legal inquiries, regulatory correspondence, and DPA-related questions.
Email: legal@afriscore.africa
Response time: Within 5 business days
Pilot program
For institutions interested in running a shadow pilot with AfriScore.
Email: pilot@afriscore.africa
Response time: Within 48 hours
Or apply directly: afriscore.africa/pilot
Press and media
For interviews, features, and press inquiries.
Email: press@afriscore.africa
Response time: Within 5 business days
General inquiries
For anything not covered above — partnerships, research collaboration, or general questions.
Email: contact@afriscore.africa
Response time: Within 5 business days
Team direct
The trust center is maintained by the AfriScore team. For direct contact:
Charles Mfouapon — Founder charles@afriscore.africa
Estelle Ngah Ekani — Chief Operating Officer estelle@afriscore.africa
Other AfriScore properties
The trust center is one of four AfriScore properties. Depending on your inquiry, one of the others may be more appropriate.
afriscore.africa
The main product site — mission, product, pilot program.
developer.afriscore.africa
Technical documentation, API reference, self-hosting guides.
api.afriscore.africa
The production API endpoint (live with the first pilot).
charlesmfouapon.com
The founder's personal site — research, publications, bio.
Response commitment
Every message receives a human response. We do not use automated ticketing systems. If your inquiry is urgent and relates to security, mark the subject line with [URGENT] and we will prioritize accordingly.